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What Is Shadow Data? Examples, Risks and How to Detect It

December 27, 2023
3
 Min Read
Data Security

What is Shadow Data?

Shadow data refers to any organizational data that exists outside the centralized and secured data management framework. This includes data that has been copied, backed up, or stored in a manner not subject to the organization's preferred security structure. This elusive data may not adhere to access control limitations or be visible to monitoring tools, posing a significant challenge for organizations. Shadow data is the ultimate ‘known unknown’. You know it exists, but you don’t know where it is exactly. And, more importantly, because you don’t know how sensitive the data is you can’t protect it in the event of a breach. 

You can’t protect what you don’t know.

Where Does Shadow Data Come From?

Whether it’s created inadvertently or on purpose, data that becomes shadow data is simply data in the wrong place, at the wrong time. Let's delve deeper into some common examples of where shadow data comes from:

  • Persistence of Customer Data in Development Environments:

The classic example of customer data that was copied and forgotten. When customer data gets copied into a dev environment from production, to be used as test data… But the problem starts when this duplicated data gets forgotten and never is erased or is backed up to a less secure location. So, this data was secure in its organic location, and never intended to be copied – or at least not copied and forgotten.

Unfortunately, this type of human error is common.

If this data does not get appropriately erased or backed up to a more secure location, it transforms into shadow data, susceptible to unauthorized access.

  • Decommissioned Legacy Applications:

Another common example of shadow data involves decommissioned legacy applications. Consider what becomes of historical customer data or Personally Identifiable Information (PII) when migrating to a new application. Frequently, this data is left dormant in its original storage location, lingering there until a decision is made to delete it - or not.  It may persist for a very long time, and in doing so, become increasingly invisible and a vulnerability to the organization.

  • Business Intelligence and Analysis:

Your data scientists and business analysts will make copies of production data to mine it for trends and new revenue opportunities.  They may test historic data, often housed in backups or data warehouses, to validate new business concepts and develop target opportunities.  This shadow data may not be removed or properly secured once analysis has completed and become vulnerable to misuse or leakage.

  • Migration of Data to SaaS Applications:

The migration of data to Software as a Service (SaaS) applications has become a prevalent phenomenon. In today's rapidly evolving technological landscape, employees frequently adopt SaaS solutions without formal approval from their IT departments, leading to a decentralized and unmonitored deployment of applications. This poses both opportunities and risks, as users seek streamlined workflows and enhanced productivity. On one hand, SaaS applications offer flexibility and accessibility, enabling users to access data from anywhere, anytime. On the other hand, the unregulated adoption of these applications can result in data security risks, compliance issues, and potential integration challenges.

  • Use of Local Storage by Shadow IT Applications:

Last but not least, a breeding ground for shadow data is shadow IT applications, which can be created, licensed or used without official approval (think of a script or tool developed in house to speed workflow or increase productivity). The data produced by these applications is often stored locally, evading the organization's sanctioned data management framework. This not only poses a security risk but also introduces an uncontrolled element in the data ecosystem.

Shadow Data vs Shadow IT

You're probably familiar with the term "shadow IT," referring to technology, hardware, software, or projects operating beyond the governance of your corporate IT. Initially, this posed a significant security threat to organizational data, but as awareness grew, strategies and solutions emerged to manage and control it effectively. Technological advancements, particularly the widespread adoption of cloud services, ushered in an era of data democratization. This brought numerous benefits to organizations and consumers by increasing access to valuable data, fostering opportunities, and enhancing overall effectiveness.

However, employing the cloud also means data spreads to different places, making it harder to track. We no longer have fully self-contained systems on-site. With more access comes more risk. Now, the threat of unsecured shadow data has appeared. Unlike the relatively contained risks of shadow IT, shadow data stands out as the most significant menace to your data security. 

The common questions that arise:

1. Do you know the whereabouts of your sensitive data?
2. What is this data’s security posture and what controls are applicable? 

3. Do you possess the necessary tools and resources to manage it effectively?

 

Shadow data, a prevalent yet frequently underestimated challenge, demands attention. Fortunately, there are tools and resources you can use in order to secure your data without increasing the burden on your limited staff.

Data Breach Risks Associated with Shadow Data

The risks linked to shadow data are diverse and severe, ranging from potential data exposure to compliance violations. Uncontrolled shadow data poses a threat to data security, leading to data breaches, unauthorized access, and compromise of intellectual property.

The Business Impact of Data Security Threats

Shadow data represents not only a security concern but also a significant compliance and business issue. Attackers often target shadow data as an easily accessible source of sensitive information. Compliance risks arise, especially concerning personal, financial, and healthcare data, which demands meticulous identification and remediation. Moreover, unnecessary cloud storage incurs costs, emphasizing the financial impact of shadow data on the bottom line. Businesses can return investment and reduce their cloud cost by better controlling shadow data.

As more enterprises are moving to the cloud, the concern of shadow data is increasing. Since shadow data refers to data that administrators are not aware of, the risk to the business depends on the sensitivity of the data. Customer and employee data that is improperly secured can lead to compliance violations, particularly when health or financial data is at risk. There is also the risk that company secrets can be exposed. 

An example of this is when Sentra identified a large enterprise’s source code in an open S3 bucket. Part of working with this enterprise, Sentra was given 7 Petabytes in AWS environments to scan for sensitive data. Specifically, we were looking for IP - source code, documentation, and other proprietary data. As usual, we discovered many issues, however there were 7 that needed to be remediated immediately. These 7 were defined as ‘critical’.

The most severe data vulnerability was source code in an open S3 bucket with 7.5 TB worth of data. The file was hiding in a 600 MB .zip file in another .zip file. We also found recordings of client meetings and a 8.9 KB excel file with all of their existing current and potential customer data. Unfortunately, a scenario like this could have taken months, or even years to notice - if noticed at all. Luckily, we were able to discover this in time.

How You Can Detect and Minimize the Risk Associated with Shadow Data

Strategy 1: Conduct Regular Audits

Regular audits of IT infrastructure and data flows are essential for identifying and categorizing shadow data. Understanding where sensitive data resides is the foundational step toward effective mitigation. Automating the discovery process will offload this burden and allow the organization to remain agile as cloud data grows.

Strategy 2: Educate Employees on Security Best Practices

Creating a culture of security awareness among employees is pivotal. Training programs and regular communication about data handling practices can significantly reduce the likelihood of shadow data incidents.

Strategy 3: Embrace Cloud Data Security Solutions

Investing in cloud data security solutions is essential, given the prevalence of multi-cloud environments, cloud-driven CI/CD, and the adoption of microservices. These solutions offer visibility into cloud applications, monitor data transactions, and enforce security policies to mitigate the risks associated with shadow data.

How You Can Protect Your Sensitive Data with Sentra’s DSPM Solution

The trick with shadow data, as with any security risk, is not just in identifying it – but rather prioritizing the remediation of the largest risks. Sentra’s Data Security Posture Management follows sensitive data through the cloud, helping organizations identify and automatically remediate data vulnerabilities by:

  • Finding shadow data where it’s not supposed to be:

Sentra is able to find all of your cloud data - not just the data stores you know about.

  • Finding sensitive information with differing security postures:

Finding sensitive data that doesn’t seem to have an adequate security posture.

  • Finding duplicate data:

Sentra discovers when multiple copies of data exist, tracks and monitors them across environments, and understands which parts are both sensitive and unprotected.

  • Taking access into account:

Sometimes, legitimate data can be in the right place, but accessible to the wrong people. Sentra scrutinizes privileges across multiple copies of data, identifying and helping to enforce who can access the data.

Key Takeaways

Comprehending and addressing shadow data risks is integral to a robust data security strategy. By recognizing the risks, implementing proactive detection measures, and leveraging advanced security solutions like Sentra's DSPM, organizations can fortify their defenses against the evolving threat landscape. 

Stay informed, and take the necessary steps to protect your valuable data assets.

To learn more about how Sentra can help you eliminate the risks of shadow data, schedule a demo with us today.

Discover Ron’s expertise, shaped by over 20 years of hands-on tech and leadership experience in cybersecurity, cloud, big data, and machine learning. As a serial entrepreneur and seed investor, Ron has contributed to the success of several startups, including Axonius, Firefly, Guardio, Talon Cyber Security, and Lightricks, after founding a company acquired by Oracle.

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The Rise of Next-Generation DSPs

Recently there has been a significant shift from standalone Data Security Posture Management (DSPM) solutions to comprehensive Data Security Platforms (DSPs). These platforms integrate DSPM functionality, but also encompass access governance, threat detection, and data loss prevention capabilities to provide a more holistic data protection solution. Additionally, the critical role of data in AI and LLM training requires holistic data security platforms that can manage data sensitivity, ensure security and compliance, and maintain data integrity.

This consolidation will improve security effectiveness and help organizations manage the growing complexity of their IT environments. Originally more of a governance/compliance tool, DSPs have evolved into a critical necessity for organizations managing sensitive data in sprawling cloud environments. With the explosion of cloud adoption, stricter regulatory landscapes, and the increasing sophistication of cyber threats, DSPs will continue to evolve to address the monumental data scale expected.

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Must-Have DSP Features for 2025

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Below are outlined the must-have features for any DSP solution in the coming year:

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Modern DSPs are built for the cloud and address vast data scale with cloud-native technologies that leverage provider APIs and functions. This allows data discovery and classification to occur autonomously, within the customer cloud environment leveraging existing compute resources. Agentless approaches reduce administrative burdens as well.

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AI has revolutionized data classification, providing context-aware accuracy exceeding 95%. By understanding data in its unique context, AI-driven DSP solutions ensure the right security measures are applied without overburdening teams with false positives.

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Anomaly detection, powered by Data Detection and Response (DDR), identifies unusual patterns in data usage to spotlight risks such as ransomware and insider threats. Combined with real-time, data-aware detection of suspicious activities, modern DSP solutions proactively address cloud-native vulnerabilities, stopping breaches before they unfold and ensuring swift, effective action.

  1. Automatic Labeling

Manual tagging is too cumbersome and time consuming. When choosing DSP solutions, it’s critical to make sure that you choose ones that automate data tagging and labeling, seamlessly integrating with Data Loss Prevention (DLP), Secure Access Service Edge (SASE), and governance platforms. This reduces errors and accelerates compliance processes.

  1. Data Zones and Perimeters

As data moves across cloud environments, maintaining control is paramount. Leading DSP solutions monitor data movement, alerting teams when data crosses predefined perimeters or storage zones, ensuring compliance with internal and external policies.

  1. Automatic Remediation and Enforcement

Automation extends to remediation, with DSPs swiftly addressing data risks like excessive permissions or misconfigurations. By enforcing protection policies across cloud environments, organizations can prevent breaches before they occur.

The Business Case for DSP in 2025

Proactive Security

Cloud-native DSP represents a shift from reactive to proactive security practices. By identifying and addressing risks early, and across their entire data estate from cloud to on-premises, organizations can mitigate potential threats and strengthen their security posture.

Regulatory Compliance

As regulations such as GDPR and CCPA continue to evolve, DSPM solutions play a crucial role in simplifying compliance by automating data discovery and labeling. This automation reduces the manual effort required to meet regulatory requirements. In fact, 84% of security and IT professionals consider data protection frameworks like GDPR and CCPA to be mandatory for their industries, emphasizing the growing need for automated solutions to ensure compliance.

The Rise of Gen AI

The rise of Gen AI is expected to be a main theme in 2025. Gen AI is a driver for data proliferation in the cloud and for a transition between legacy data technologies and modern ones that require an updated data security program.

Operational Efficiency

By automating repetitive tasks, DSPM significantly reduces the workload for security teams. This efficiency allows teams to focus on strategic initiatives rather than firefighting. According to a 2024 survey, organizations using DSPM reported a 40% reduction in time spent on manual data management tasks, demonstrating its impact on operational productivity.

Future-Proofing Your Organization with Cloud-Native DSP

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Data security challenges are only becoming more complex, but new Data Security Platforms (DSPs) provide the tools to meet them head-on. Now is the time for organizations to take a hard look at their security posture and consider how DSPs can help them stay protected, compliant, and trusted. DSPs are quickly becoming essential to business operations, influencing strategic decisions and enabling faster, more secure innovation.

Ready to see it in action?

Request a demo to discover how a modern DSP can strengthen your security and support your goals.

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Empowering Users to Self-Protect Their Data

In today’s fast-evolving cybersecurity landscape, organizations must not only deploy sophisticated security tools but also empower users to self-protect. Operationalizing this data security requires a proactive approach that integrates automation, streamlined processes, and user education. A recent discussion with Sapir Gottdiner, Cyber Security Architect at Global-e, highlighted key strategies to enhance data security by addressing alert management, sensitive data exposure, and user-driven security measures.

As a provider of end-to-end e-commerce solutions that combine localization capabilities, business intelligence, and logistics for streamlined international expansion, Global-e makes cross-border sales as simple as domestic ones. The chosen partner of leading brands and retailers across the USA, Europe and Asia, Global-e sets the standard of global e-commerce. This requires a strong commitment to security and compliance, and Global-e must comply with a number of strict regulations.

Automating Security Tasks for Efficiency

“One of the primary challenges faced by any security team is keeping pace with the volume of security alerts and the effort required to address them”, said Sapir. Automating human resource-constrained tasks is crucial for efficiency. For example, sensitive data should only exist in certain controlled environments, as improper data handling can lead to vulnerabilities. By leveraging DSPM which acts as a validation tool, organizations can automate the detection of sensitive information stored in incorrect locations and initiate remediation processes without human intervention.

Strengthening Sensitive Data Protection

A concern identified in the discussion was data accessible to unauthorized personnel in Microsoft OneDrive, that may contain sensitive information. To mitigate this, organizations should automate the creation of support tickets (in Jira, for instance) for security incidents, ensuring critical and high-risk alerts are addressed immediately. Assigning these incidents to the relevant departments and data owners ensures accountability and prompt resolution. Additionally, identifying the type and location of sensitive data enables organizations to implement precise fixes, reducing exposure risks.

Risk Management and Process Improvement

Permissioning is equally important and organizations must establish clear procedures and policies for managing authentication credentials. Different actions for different levels of risk to ensure no business interruption is applicable in most cases. This can vary from easy, quick access revocation for low-risk cases while requiring manual verification for critical credentials.

Furthermore, proper data storage is an important protection factor, given sovereignty regulations, data proliferation, etc. Implementing well-defined data mapping strategies and systematically applying proper hygiene and ensuring correct locations will minimize security gaps. For the future, Sapir envisions smart data mapping within O365 and deeper integrations with automated remediation workflow tools to further enhance security posture.

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Enhancing Communication and Future Improvements

Streamlined communication between security platforms, such as Jira and Microsoft Teams, can significantly improve incident resolution. Automating alert closures based on predefined criteria will reduce the workload on security teams. Addressing existing bugs, such as shadow IT detection issues, will further refine security processes. By fostering a culture of proactive security and leveraging automation, organizations can empower users to self-protect, ensuring a robust defense against evolving cyber threats.

Operationalizing data security is an ongoing effort that blends automation, user education, and process refinement. By taking a strategic user-enablement approach, organizations can create a security-aware culture while minimizing risks and optimizing their security response. Since implementing Sentra’s DSPM solution, Global-e has seen significant improvement in the strength of its data security posture. The company is now able to protect its cloud data more effectively, saving its security, IT, DevOps and engineering teams time, and ensuring it remains compliant with regulatory requirements. Empowering users and data owners to take responsibility for their data security, and providing the right tools to do so easily, is a game changer to the organization.

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Data Loss Prevention for Google Workspace

We know that Google Workspace (formerly known as G Suite) and its assortment of services, including Gmail, Drive, Calendar, Meet, Docs, Sheets, Slides, Chat, and Vids, is a powerhouse for collaboration.

But the big question is: Do you know where your Google Workspace data is—and if it’s secure and who has access to it?

While Google Workspace has become an indispensable pillar in cloud operations and collaboration, its widespread adoption introduces significant security risks that businesses simply can't afford to ignore. To optimize Google Workspace data protection, enterprises must know how Google Workspace protects and classifies data. Knowing the scope, gaps, limitations, and silos of Google Workspace data protection mechanisms can help businesses strategize more effectively to mitigate data risks and ensure more holistic data security coverage across multi-cloud estates.

The Risks of Google Workspace Security

As with any dynamic cloud platform, Google Workspace is susceptible to data security risks, the most dangerous of which can do more than just undercut its benefits. Primarily, businesses should be concerned about the exposure of sensitive data nested within large volumes of unstructured data. For instance, if an employee shares a Google Drive folder or document containing sensitive data but with suboptimal access controls, it could snowball into a large-scale data security disaster. 

Without comprehensive visibility into sensitive data exposures across Google Workspace applications, businesses risk serious security threats. Besides sensitive data exposure, these include exploitable vulnerabilities, external attacks, human error, and shadow data. Complex shared responsibility models and unmet compliance policies also loom large, threatening the security of your data. 

To tackle these risks, businesses must prioritize and optimize data security across Google Workspace products while acknowledging that Google is rarely the sole platform an enterprise uses.

How Does Google Store Your Data?

To understand how to protect sensitive data in Google Workspace, it's essential to first examine how Google stores and manages this data. Why? Because the intricacies of data storage architectures and practices have significant implications for your security posture. 

Here are three-steps to help you understand and optimize your data storage in Google Workspace:

1. Know Where and How Google Stores Your Data

  • Google stores your files in customized servers in secure data centers.
  • Your data is automatically distributed across multiple regions, guaranteeing redundancy and availability.

2. Control Data Retention

  • Google retains your Workspace data until you or an admin deletes it.
  • Use Google Vault to manage retention policies and set custom retention rules for emails and files.
  • Regularly review and clean up unnecessary stored data to reduce security risks.

3. Secure Your Stored Data

  • Enable encryption for sensitive files in Google Drive.
  • Restrict who can view, edit, and share stored documents by implementing access controls.
  • Monitor data access logs to detect unauthorized access.

How Does Google Workspace Classify Your Data?

Google’s built-in classification tools are an acceptable starting point. However, they fall short of securing and classifying all unstructured data across complex cloud environments. This is because today's cloud attack surface expands across multiple providers, making security more complex than ever before. Consequently, Google's myopic classification often snowballs into bigger security problems, as data moves. Because of this evolving attack surface across multi-cloud environments, risk-ridden shadow data and unstructured data fester in Google Workspace apps. 

The Issue of Unstructured Data

It’s important to remember that most enterprise data is unstructured. Unstructured data refers to data that isn’t stored in standardized or easily manageable formats. In Google Workspace, this could be data in a Gmail draft, multimedia files in Google Drive, or other informal exchanges of sensitive information between Workspace apps. 

For years, unstructured data has been a nightmare for businesses to map, manage, and secure. Unstructured document stores and employee GDrives are hot zones for data risks. Native Google Drive data classification capabilities can be a useful source of metadata to support a more comprehensive external data classification solution. A cloud-native DSP solution can map, classify, and organize sensitive data, including PHI, PCI, and business secrets, across both Google Workspace and cloud platforms that Google's built-in capabilities do not cover, like AWS and S3.

How Does Google Workspace Protect Your Data?

Like its built-in classification mechanisms, Google's baseline security features, such as encryption and access controls, are good for simple use cases but aren't capable enough to fully protect complex environments. 

For both the classification and security of unstructured data, Google’s native tools may not suffice. A robust data loss prevention (DLP) solution should ideally do the trick for unstructured data. However, Google Workspace DLP alone and other protection measures (formerly referred to as G Suite data protection) are unlikely to provide holistic data security, especially in dynamic cloud environments.

Google Native Tool Challenges

Google’s basic protection measures don't tackle the full spectrum of critical Google Workspace data risks because they can't permeate unstructured documents, where sensitive data may reside in various protected states.

For example, an employee's personal Google Drive can potentially house exposed and exploitable sensitive data that can slip through Google's built-in security mechanisms. It’s also important to remember that Google Workspace data loss prevention capabilities do nothing to protect critical enterprise data hosted in other cloud platforms. 

Ultimately, while Google provides some security controls, they alone don’t offer the level of protection that today’s complex cloud environments demand. To close these gaps, businesses must look to complement Google’s built-in capabilities and invest in robust data security solutions.

Only a highly integrable data security tool with advanced AI and ML capabilities can protect unstructured data across Google Workspace’s diverse suite of apps, and further, across the entire enterprise data estate. This has become mandatory since multi-cloud architectures are the norm today.

A Robust Data Security Platform: The Key to Holistic Google Workspace Data Protection 

The speed, complexity, and rapid evolution of multi-cloud and hybrid cloud environments demand more advanced data security capabilities than Google Workspace’s native storage, classification, and protection features provide. 

It is becoming increasingly difficult to mitigate the risks associated with sensitive data.

To successfully remediate these risks, businesses urgently need robust data security posture management (DSPM) and data detection and response (DDR) solutions - preferably all in one platform. There's simply no other way to guarantee comprehensive data protection across Google Workspace. Furthermore, as mentioned earlier, most businesses don't exclusively use Google platforms. They often mix and match services from cloud providers like Google, Azure, and AWS.

In other words, besides limited data classification and protection, Google's built-in capabilities won't be able to extend into other branches of an enterprise's multi-cloud architecture. And having siloed data security tools for each of these cloud platforms increases costs and further complicates administration that can lead to critical coverage gaps. That's why the optimal solution is a holistic platform that can fill the gaps in Google's existing capabilities to provide unified data classification, security, and coverage across all other cloud platforms.

Sentra: The Ultimate Cloud-Agnostic Data Protection and Classification Solution 

To truly secure sensitive data across Google Workspace and beyond, enterprises need a cloud-native data security platform. That’s where Sentra comes in. It hands you enterprise-scale data protection by seamlessly integrating powerful capabilities like data discovery and classification, data security posture management (DSPM), data access governance (DAG), and data detection and response (DDR) into an all-in-one, easy-to-use platform.

By combining rule-based and large language model (LLM)-based classification, Sentra ensures accurate and scalable data security across Workspace apps like Google Drive—as well as data contained in apps from other cloud providers. This is crucial for any enterprise that hosts its data across disparate cloud platforms, not just Workspace. To classify unstructured data across these platforms, Sentra leverages supervised AI training models like BERT. It also uses zero-shot classification techniques to zero in on and accurately classify unstructured data. 

Sentra is particularly useful for anyone asking business-, industry-, or geography-specific data security questions such as “Does Google Workspace have HIPAA compliance frameworks?” and “Is my organization's use of Google Workspace GDPR-compliant?” The short answer to these questions: Integrate Sentra with your Google Workspace apps and you will see. 

Boost Your Google Workspace Data Protection with Sentra

By integrating Sentra with Google Workspace, companies can leverage AI-driven insights to distinguish employee data from customer data, ensuring a clearer understanding of their information landscape. Sentra also identifies customer-specific data types, such as personally identifiable information (PII), protected health information (PHI), product IDs, private codes, and localization requirements. Additionally, it detects toxic data combinations that may pose security risks.

Beyond insights, Sentra provides robust data protection through comprehensive inventorying and classification of unstructured data. It helps organizations right-size permissions, expose shadow data, and implement real-time detection of sensitive data exposure, security breaches, and suspicious activity, ensuring a proactive approach to data security.

No matter where your unstructured data resides, whether in Google Drive or any other cloud service, Sentra ensures it is accurately identified, classified, and protected with over 95% precision.

If you’re ready to take control of your data security, book a demo to discover how Sentra’s AI-driven protection secures your most valuable information across Google Workspace and beyond.

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