How Sentra Built a Data Security Platform for the AI Era

Imagine the fallout of a single misstep—a phishing scam tricking an employee into sharing sensitive data. The breach doesn’t just compromise information; it shakes trust, tarnishes reputations, and invites compliance penalties. With data breaches on the rise, safeguarding your organization’s Microsoft 365 environment has never been more critical.

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Data classification helps prevent such disasters. This article provides a clear roadmap for protecting and classifying Microsoft 365 data. It explores how data is saved and classified, discusses built-in tools for protection, and covers best practices for maintaining  Microsoft 365 data protection.

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How Is Data Saved and Classified in Microsoft 365? 

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Microsoft 365 stores data across tools and services. For example, emails are stored in Exchange Online, while documents and data for collaboration are found in Sharepoint and Teams, and documents or files for individual users are stored in OneDrive. This data is primarily unstructured—a format ideal for documents and images but challenging for identifying sensitive information.

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All of this data is largely stored in an unstructured format typically used for documents and images. This format not only allows organizations to store large volumes of data efficiently; it also enables seamless collaboration across teams and departments. However, as unstructured data cannot be neatly categorized into tables or columns, it becomes cumbersome to discern what data is sensitive and where it is stored. 

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To address this, Microsoft 365 offers a data classification dashboard that helps classify data of varying levels of sensitivity and data governed by different regulatory compliance frameworks. But how does Microsoft identify sensitive information with unstructured data? 

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Microsoft employs advanced technologies such as RegEx scans, trainable classifiers, Bloom filters, and data classification graphs to identify and classify data as public, internal, or confidential. Once classified, data protection and governance policies are applied based on sensitivity and retention labels.

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Data classification is vital for understanding, protecting, and governing data. With your ​​Microsoft 365 data classified appropriately, you can ensure seamless collaboration without risking data exposure.

Microsoft 365 Data Protection and Classification Tools

Microsoft 365 includes several key tools and frameworks for classifying and securing data. Here are a few. 

Microsoft Purview 

Microsoft Purview is a cornerstone of data classification and protection within Microsoft 365.

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Key Features: 

• Over 200+ prebuilt classifiers and the ability to create custom classifiers tailored to specific business needs.
• Purview auto-classifies data across Microsoft 365 and other supported apps, such as Adobe Photoshop and Adobe PDF, while users work on them.
• Sensitivity labels that apply encryption, watermarks, and access restrictions to secure sensitive data.‍
• Double Key Encryption to ensure that sensitivity labels persist even when file formats change.
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Purview autonomously applies sensitivity labels like "confidential" or "highly confidential" based on preconfigured policies, ensuring optimal access control. These labels persist even when files are shared or converted to other formats, such as from Word to PDF.

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Additionally, Purview’s data loss prevention (DLP) policies prevent unauthorized sharing or deletion of sensitive data by flagging and reporting violations in real time. For example, if a sensitive file is shared externally, Purview can immediately block the transfer and alert your security team.

Microsoft Defender 

Microsoft Defender for Cloud Apps strengthens security by providing a cloud app discovery window to identify applications accessing data. Once identified, it classifies files within these applications based on sensitivity, applying appropriate protections as per preconfigured policies.

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Key Features:

• Data Sensitivity Classification: Defender identifies sensitive files and assigns protection based on sensitivity levels, ensuring compliance and reducing risk. For example, it labels files containing credit card numbers, personal identifiers, or confidential business information with sensitivity classifications like "Highly Confidential."
• Threat Detection and Response: Defender detects known threats targeted at sensitive data in emails, collaboration tools (like SharePoint and Teams), URLs, file attachments, and OneDrive. If an admin account is compromised, Microsoft Defender immediately spots the threat, disables the account, and notifies your IT team to prevent significant damage.‍
• Automation: Defender automates incident response, ensuring that malicious activities are flagged and remediated promptly.

Intune 

Microsoft Intune provides comprehensive device management and data protection, enabling organizations to enforce policies that safeguard sensitive information on both managed and unmanaged smartphones, computers, and other devices.

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Key Features:

• Customizable Compliance Policies: Intune allows organizations to enforce device compliance policies that align with internal and regulatory standards. For example, it can block non-compliant devices from accessing sensitive data until issues are resolved.
• Data Access Control: Intune disallows employees from accessing corporate data on compromised devices or through insecure apps, such as those not using encryption for emails.‍
• Endpoint Security Management: By integrating with Microsoft Defender, Intune provides endpoint protection and automated responses to detected threats, ensuring only secure devices can access your organization’s network.

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Intune supports organizations by enabling the creation and enforcement of device compliance policies tailored to both internal and regulatory standards. These policies detect non-compliant devices, issue alerts, and restrict access to sensitive data until compliance is restored. Conditional access ensures that only secure and compliant devices connect to your network.

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Microsoft 365-managed apps like Outlook, Word, and Excel. These policies define which apps can access specific data, such as emails, and regulate permissible actions, including copying, pasting, forwarding, and taking screenshots. This layered security approach safeguards critical information while maintaining seamless app functionality.

Does Microsoft have a DLP Solution?

Microsoft 365’s data loss prevention (DLP) policies represent the implementation of the zero-trust framework. These policies aim to prevent oversharing, accidental deletion, and data leaks across Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive, as well as Windows and macOS devices.

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Retention policies, deployed via retention labels, help organizations manage the data lifecycle effectively.These labels ensure that data is retained only as long as necessary to meet compliance requirements, reducing the risks associated with prolonged data storage.

What is the Microsoft 365 Compliance Center?

The Microsoft 365 compliance center offers tools to manage policies and monitor data access, ensuring adherence to regulations. For example, DLP policies allow organizations to define specific automated responses when certain regulatory requirements—like GDPR or HIPAA—are violated.

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Microsoft Purview Compliance Portal: This portal ensures sensitive data is classified, stored, retained, and used in adherence to relevant compliance regulations. Meanwhile, Microsoft 365’s MPIP ensures that only authorized users can access sensitive information, whether collaborating on Teams or sharing files in SharePoint. Together, these tools enable secure collaboration while keeping regulatory compliance at the forefront.

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12 Best Practices for Microsoft 365 Data Protection and Classification

To achieve effective Microsoft 365 data protection and classification, organizations should follow these steps:

1. Create precise labels, tags, and classification policies; don’t rely solely on prebuilt labels and policies, as definitions of sensitive data may vary by context.
2. Automate labeling to minimize errors and quickly capture new datasets.
3. Establish and enforce data use policies and guardrails automatically to reduce risks of data breaches, compliance failures, and insider threat risks. 
4. Regularly review and update data classification and usage policies to reflect evolving threats, new data storage, and changing compliance laws.o policies must stay up to date to remain effective.
5. Define context-appropriate DLP policies based on your business needs; factoring in remote work, ease of collaboration, regional compliance standards, etc.
6. Apply encryption to safeguard data inside and outside your organization.
7. Enforce role-based access controls (RBAC) and least privilege principles to ensure users only have access to data and can perform actions within the scope of their roles. This limits the risk of accidental data exposure, deletion, and cyberattacks.
8. Create audit trails of user activity around data and maintain version histories to prevent and track data loss.
9. Follow the 3-2-1 backup rule: keep three copies of your data, store two on different media, and one offsite.
10. Leverage the full suite of Microsoft 365 tools to monitor sensitive data, detect real-time threats, and secure information effectively.
11. Promptly resolve detected risks to mitigate attacks early.
12. Ensure data protection and classification policies do not impede collaboration to prevent teams from creating shadow data, which puts your organization at risk of data breaches.

For example, consider #3. If a disgruntled employee starts transferring sensitive intellectual property to external devices in preparation for a ransomware attack, having the right data use policies in place will allow your organization to stop the threat before it escalates. 

Microsoft 365 Data Protection and Classification Limitations

Despite Microsoft 365’s array of tools, there are some key gaps. AI/ML-powered data security posture management (DSPM) and data detection and response (DDR) solutions fill these easily.

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The top limitations of Microsoft 365 data protection and classification are the following:

• Limitations Handling Large Volumes of Unstructured Data: Purview struggles to automatically classify and apply sensitivity labels to diverse and vast datasets, particularly in Azure services or non-Microsoft clouds. 
• Contextless Data Classification: Without considering context, Microsoft Purview’s MPIP can lead to false positives (over-labeling non-sensitive data) or false negatives (missing sensitive data). 
• Inconsistent Labeling Across Providers: Microsoft tools are limited to its ecosystem, making it difficult for enterprises using multi-cloud environments to enforce consistent organization-wide labeling.
• Minimal Threat Response Capabilities: Microsoft Defender relies heavily on IT teams for remediation and lacks robust autonomous responses.
• Sporadic Interruption of User Activity: Inaccurate DLP classifications can disrupt legitimate data transfers in collaboration channels, frustrating employees and increasing the risk of shadow IT workarounds.

Sentra Fills the Gap: Protection Measures to Address Microsoft 365 Data Risks

Today’s businesses must get ahead of data risks by instituting Microsoft 365 data protection and classification best practices such as least privilege access and encryption. Otherwise, they risk data exposure, damaging cyberattacks, and hefty compliance fines. However, implementing these best practices depends on accurate and context-sensitive data classification in Microsoft 365. 

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Sentra’s Cloud-native Data Security Platform enables secure collaboration and file sharing across all Microsoft 365 services including SharePoint, OneDrive, Teams, OneNote, Office, Word, Excel, and more. Sentra provides data access governance, shadow data detection, and privacy audit automation for M365 data. It also evaluates risks and alerts for policy or regulatory violations.

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Specifically, Sentra complements Purview in the following ways:

1. Sentra Data Detection & Response (DDR): Continuously monitors for threats such as data exfiltration, weakening of data security posture, and other suspicious activities in real time. While Purview Insider Risk Management focuses on M365 applications, Sentra DDR extends these capabilities to Azure and non-Microsoft applications.
2. Data Perimeter Protection: Sentra automatically detects and identifies an organization’s data perimeters across M365, Azure, and non-Microsoft clouds. It alerts “organizations when sensitive data leaves its boundaries, regardless of how it is copied or exported.
3. Shadow Data Reduction: Using context-based analysis powered by Sentra’s DataTreks™, the platform identifies unnecessary shadow data, reducing the attack surface and improving data governance.
4. Training Data Monitoring: Sentra monitors training datasets continuously, identifying privacy violations of sensitive PII or real-time threats like training data poisoning or suspicious access.
5. Data Access Governance: Sentra adds to Purview’s data catalog by including metadata on users and applications with data access permissions, ensuring better governance.
6. Automated Privacy Assessments: Sentra automates privacy evaluations aligned with frameworks like GDPR and CCPA, seamlessly integrating them into Purview’s data catalog.
7. Rich Contextual Insights: Sentra delivers detailed data context to understand usage, sensitivity, movement, and unique data types. These insights enable precise risk evaluation, threat prioritization, and remediation, and they can be consumed via an API by DLP systems, SIEMs, and other tools.

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By addressing these gaps, Sentra empowers organizations to enhance their Microsoft 365 data protection and classification strategies. Request a demo to experience Sentra’s innovative solutions firsthand.

This RFP Guide is designed to help organizations create their own RFP for selection of Cloud-native Data Security Platform (DSP) & Data Security Posture Management (DSPM) solutions. The purpose is to identify key essential requirements  that will enable effective discovery, classification, and protection of sensitive data across complex environments, including in public cloud infrastructures and in on-premises environments.

Instructions for Vendors

Each section provides essential and recommended requirements to achieve a best practice capability. These have been accumulated over dozens of customer implementations.  Customers may also wish to include their own unique requirements specific to their industry or data environment.

1. Data Discovery & Classification

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2. Data Access Governance

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3. Posture, Risk Assessment & Threat Monitoring

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4. Incident Response & Remediation

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5. Infrastructure & Deployment

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6. Operations & Support

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7. Pricing & Licensing

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Conclusion

This RFP template is designed to facilitate a structured and efficient evaluation of DSP and DSPM solutions. Vendors are encouraged to provide comprehensive and transparent responses to ensure an accurate assessment of their solution’s capabilities.

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Sentra’s cloud-native design combines powerful Data Discovery and Classification, DSPM, DAG, and DDR capabilities into a complete Data Security Platform (DSP). With this, Sentra customers achieve enterprise-scale data protection and do so very efficiently - without creating undue burdens on the personnel who must manage it.

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To learn more about Sentra’s DSP, request a demo here and choose a time for a meeting with our data security experts. You can also choose to download the RFP as a pdf.

The Importance of Data Labeling and Tagging

In today's fast-paced business environment, data rarely stays in one place. It moves across devices, applications, and services as individuals collaborate with internal teams and external partners. This mobility is essential for productivity but poses a challenge: how can you ensure your data remains secure and compliant with business and regulatory requirements when it's constantly on the move?

Why Labeling and Tagging Data Matters

Data labeling and tagging provide a critical solution to this challenge. By assigning sensitivity labels to your data, you can define its importance and security level within your organization. These labels act as identifiers that abstract the content itself, enabling you to manage and track the data type without directly exposing sensitive information. With the right labeling, organizations can also control access in real-time.

For example, labeling a document containing social security numbers or credit card information as Highly Confidential allows your organization to acknowledge the data's sensitivity and enforce appropriate protections, all without needing to access or expose the actual contents.

Why Sentra’s AI-Based Classification Is a Game-Changer

Sentra’s AI-based classification technology enhances data security by ensuring that the sensitivity labels are applied with exceptional accuracy. Leveraging advanced LLM models, Sentra enhances data classification with context-aware capabilities, such as:

• Detecting the geographic residency of data subjects.
• Differentiating between Customer Data and Employee Data.
• Identifying and treating Synthetic or Mock Data differently from real sensitive data.

This context-based approach eliminates the inefficiencies of manual processes and seamlessly scales to meet the demands of modern, complex data environments. By integrating AI into the classification process, Sentra empowers teams to confidently and consistently protect their data—ensuring sensitive information remains secure, no matter where it resides or how it is accessed.

‍Benefits of Labeling and Tagging in Sentra

Sentra enhances your ability to classify and secure data by automatically applying sensitivity labels to data assets. By automating this process, Sentra removes the manual effort required from each team member—achieving accuracy that’s only possible through a deep understanding of what data is sensitive and its broader context.

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Here are some key benefits of labeling and tagging in Sentra:

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1. Enhanced Security and Loss Prevention: Sentra’s integration with Data Loss Prevention (DLP) solutions prevents the loss of sensitive and critical data by applying the right sensitivity labels. Sentra’s granular, contextual tags help to provide the detail necessary to action remediation automatically so that operations can scale.‍
2. Easily Build Your Tagging Rules: Sentra’s Intuitive Rule Builder allows you to automatically apply sensitivity labels to assets based on your pre-existing tagging rules and or define new ones via the builder UI (see screen below). Sentra imports discovered Microsoft Purview Information Protection (MPIP) labels to speed this process.

3. Labels Move with the Data: Sensitivity labels created in Sentra can be mapped to Microsoft Purview Information Protection (MPIP) labels and applied to various applications like SharePoint, OneDrive, Teams, Amazon S3, and Azure Blob Containers. Once applied, labels are stored as metadata and travel with the file or data wherever it goes, ensuring consistent protection across platforms and services.
4. Automatic Labeling: Sentra allows for the automatic application of sensitivity labels based on the data's content. Auto-tagging rules, configured for each sensitivity label, determine which label should be applied during scans for sensitive information.
5. Support for Structured and Unstructured Data: Sentra enables labeling for files stored in cloud environments such as Amazon S3 or EBS volumes and for database columns in structured data environments like Amazon RDS. By implementing these labeling practices, your organization can track, manage, and protect data with ease while maintaining compliance and safeguarding sensitive information. Whether collaborating across services or storing data in diverse cloud environments, Sentra ensures your labels and protection follow the data wherever it goes.

Applying Sensitivity Labels to Data Assets in Sentra

In today’s rapidly evolving data security landscape, ensuring that your data is properly classified and protected is crucial. One effective way to achieve this is by applying sensitivity labels to your data assets. Sensitivity labels help ensure that data is handled according to its level of sensitivity, reducing the risk of accidental exposure and enabling compliance with data protection regulations.

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Below, we’ll walk you through the necessary steps to automatically apply sensitivity labels to your data assets in Sentra. By following these steps, you can enhance your data governance, improve data security, and maintain clear visibility over your organization's sensitive information.

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The process involves three key actions:

1. Create Sensitivity Labels: The first step in applying sensitivity labels is creating them within Sentra. These labels allow you to categorize data assets according to various rules and classifications. Once set up, these labels will automatically apply to data assets based on predefined criteria, such as the types of classifications detected within the data. Sensitivity labels help ensure that sensitive information is properly identified and protected.
2. Connect Accounts with Data Assets: The next step is to connect your accounts with the relevant data assets. This integration allows Sentra to automatically discover and continuously scan all your data assets, ensuring that no data goes unnoticed. As new data is created or modified, Sentra will promptly detect and categorize it, keeping your data classification up to date and reducing manual efforts.
3. Apply Classification Tags: Whenever a data asset is scanned, Sentra will automatically apply classification tags to it, such as data classes, data contexts, and sensitivity labels. These tags are visible in Sentra’s data catalog, giving you a comprehensive overview of your data’s classification status. By applying these tags consistently across all your data assets, you’ll have a clear, automated way to manage sensitive data, ensuring compliance and security.

By following these steps, you can streamline your data classification process, making it easier to protect your sensitive information, improve your data governance practices, and reduce the risk of data breaches.

Applying MPIP Labels

In order to apply Microsoft Purview Information Protection (MPIP) labels based on Sentra sensitivity labels, you are required to follow a few additional steps:

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1. Set up the Microsoft Purview integration - which will allow Sentra to import and sync MPIP sensitivity labels.
2. Create tagging rules - which will allow you to map Sentra sensitivity labels to MPIP sensitivity labels (for example “Very Confidential” in Sentra would be mapped to “ACME - Highly Confidential” in MPIP), and choose to which services this rule would apply (for example, Microsoft 365 and Amazon S3).

Using Sensitivity Labels in Microsoft DLP

Microsoft Purview DLP (as well as all other industry-leading DLP solutions) supports MPIP labels in its policies so admins can easily control and prevent data loss of sensitive data across multiple services and applications.For instance, a MPIP ‘highly confidential’ label may instruct Microsoft Purview DLP to restrict transfer of sensitive data outside a certain geography. Likewise, another similar label could instruct that confidential intellectual property (IP) is not allowed to be shared within Teams collaborative workspaces. Labels can be used to help control access to sensitive data as well. Organizations can set a rule with read permission only for specific tags. For example, only production IAM roles can access production files. Further, for use cases where data is stored in a single store, organizations can estimate the storage cost for each specific tag.

Build a Stronger Foundation with Accurate Data Classification

Effectively tagging sensitive data unlocks significant benefits for organizations, driving improvements across accuracy, efficiency, scalability, and risk management. With precise classification exceeding 95% accuracy and minimal false positives, organizations can confidently label both structured and unstructured data. Automated tagging rules reduce the reliance on manual effort, saving valuable time and resources. Granular, contextual tags enable confident and automated remediation, ensuring operations can scale seamlessly. Additionally, robust data tagging strengthens DLP and compliance strategies by fully leveraging Microsoft Purview’s capabilities. By streamlining these processes, organizations can consistently label and secure data across their entire estate, freeing resources to focus on strategic priorities and innovation.